Testimonials - Bown Design & Build


What our customers say:

We are delighted with the beautiful coach house extension and orangery constructed by Alistair and his team. Alistair was recommended by friends and he and his team more than lived up to expectations. He was extremely supportive in guiding us through the project, responding promptly to queries and provided invaluable advice, not only on the build process, but also on landscaping the area, which his team carried out. The Bown construction team worked together very well, with minimum disruption and were highly professional and courteous. We almost missed them when the build was finished! Their excellent standard of construction and attention paid to detail is evident in the finished building.

We would highly recommend the company to anyone considering a construction or renovation project and would certainly use Bown Design and Build ourselves for any future projects.

Stephanie and Michael, W4

We selected the company Bown Design and Build to build us a new loft bedroom and bathroom which involved removing the roof of our Victorian house , building up the walls, constructing a new roof and subsequently finishing the interior.

Our comments follow:
1. The foreman and his construction team arrived promptly at 7.30am every morning without fail and worked hard all day. The team were polite and quiet and responded to all our requests immediately. Knowing I have an allergy to dust, they even tried extremely hard to keep the dust levels down as much as possible.
2. Before they left each day everything was neat and tidy for the following day’s work.
3. We were consulted whenever necessary if our opinion was required.
4. Alistair Bown was always available to speak to if required and always made time to answer our queries.

It is rare indeed to be able to say that we were almost sorry to say goodbye to the whole building team .

The standard of workmanship in every aspect has been of the highest order. And we now have a very lovely new floor to our house.

We would recommend Bown Design and Build as the most excellent and caring building company we have ever employed.

We would like to include the architect Steve Machin (based in Richmond upon Thames) in this happy review. Without his excellent and clear plans and the sage advice of his planning colleague Bruce,we do not think would have would have succeeded in getting planning permission. Steve project-managed the build assiduously and even dealt with troublesome neighbours politely and firmly for us. What more could one ask?

Patricia and Leonard Cowking, KT2

Alistair and his team worked tirelessly to ensure that the end results were exactly what we had pictured from the outset and we were delighted with the completed project. Major building works are always stressful and it was refreshing to have a team in your house that are not only punctual, but go to the trouble of leaving your house clean and tidy when they leave for the day! Alistair’s communication and response to any issues is first rate. We have used them on smaller jobs since and would happily use them again.

Chiswick, W4

Over twenty years of living in Chiswick, we have completed five projects with five different builders.  Sadly we only found Alistair Bown on the last one.  If you could turn back time, the other four projects would have been a lot less stressful.

We couldn’t fault any part of his service; his honesty was disarming at times and his integrity second to none.  His carefully chosen team of workmen are polite, tidy and highly skilled.  We would highly recommend him to anyone and indeed have to our friends and family. We will definitely be working with him again in the future.

Jane and Gary, Priory Avenue, Chiswick, W4

How many people can say that it was a pleasurable experience to live on site while major building work was going on? Well it was with Alistair and his team! He was always available to deal with any concerns we might have and always prepared to accommodate any changes we wanted to make.  Not only that, but his standard of workmanship was always of the best.  No wonder that everyone in the street wants to employ him!

Laelia, Boscombe Road, W12

Alistair and his team provided a fantastic service from start to finish.  Everything happened exactly when it was meant to and I never had to chase them about anything, which is pretty amazing for builders!  I was delighted with the end result and would highly recommend them to anyone wanting a professional job.

Chantelle, St Marys Grove, W4

Alistair came to us upon recommendation from several friends from my son’s school. This has always been the way I seek my builders. The work I had seen had been excellent and we arranged a meeting. Alistair proved to be better than we expected from the description our friends had made. He has always been punctual and very thorough in his preparation and execution of his work. We went with Alistair to completely refurbish our house, which lasted over 6 months and came in on time and budget. The work was the best I had ever seen and we have finished several building projects. The team was great and I never felt that we were out of control.

In all, Alistair is a great builder and fantastic value for money. I have used him since as have several of our friends. I could not recommend him more highly. Alistair will always be welcome to show our house to prospective clients and we are sure you will find him the man for your job, big or small.

Trevor Wynne-Hughes, Chiswick, W4

I could not be more delighted with the service that has been provided by Bown Design & Build; every detail is considered and the advice and attention has been so reassuring. The work carried out over the period of 5 years, from small maintenance to large-scale projects, interior design and construction, have been carried out to the highest level. I have no hesitation in recommending Alistair and his loyal team and have done so on many occasions.

Emily, Boscombe Road, W12

Alistair and his team at Bown Design & Build have undertaken several pieces of work for us over the past 6 years. They were first recommended to us by the reputable architect Charles Doe in October 2007 and have since completed work for us on a number of occasions.

Alistair and his team are easy to engage with and are sensitive to budgets, frequently offering different priced solutions for a piece of work. As Alistair has a lucid but firm managerial style, his team are loyal and hardworking even when he is not on site. Without fail, they start at 8am and finish at 5pm - and work much harder while on site than any other builders and crafts-people we have ever used. In addition, Alistair has also shown a very strong competence in project managing our larger projects which involved constant dialogue with surveyors, architects, steel construction companies etc, which proved to be critical to the success and completion of the project.

Throughout the work, we have always been extremely impressed by the high quality of workmanship shown by Alistair and his team.  Attention to detail on all projects for us has been meticulous.  The level of care taken in our home was superb - whatever the job, carpets were always covered, furniture carefully removed, and at the end of every day the house would be cleaned properly with all tools safely packed away.  The team have always been sensitive to the fact they are working in a home not just a house, hence why they are so careful about dust and noise.  Furthermore, the level of after-care service is absolutely outstanding.  If any tiny thing was not quite right, Alistair has always been very happy to come back and make good.  Even several months after a piece of work was completed, if we had a concern, Alistair has been quick to remedy. 

In summary, we have been extremely pleased and our expectations exceeded in the quality of work Alistair and his team have carried out for us.  We have already recommended him to several friends who equally have not been disappointed.  We would not hesitate to recommend him further.

Drs Lynne Guyton and Nick Dale, W4

We employed Alistair and his team to extend and modernise our home. He came highly recommended by many of our friends who had used him on their own developments. His men were polite, professional and very family friendly during the works, which Alistair project managed completely (both home and garden), deploying excellent sub-contractors as and when necessary. He proved to be flexible, constructive and creative when we discovered problems as a result of poor work from another company’s loft extension development.

The overall attention to detail, level of accuracy and quality of fit and finish that he and his team delivered has proved to be exceptional and we would definitely use him again for any future work. Although by no means the cheapest builder, we found him to be most cost effective!

St Dunstans Avenue, W3